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Time passes, months go by, technologies evolve and replace their old selves… but the Forum doesn’t grow old, at least not by its sprit. It still has the same rush of customers swarming through its boards, trying to get help for their HP products and the same enthusiasm of the forum experts jumping in to help them, maybe even more than before.


Take October for instance; More than 5.8 million customers visited our forum this month and created over 16 thousand new topics. The experts maintained their momentum by creating more than 19 thousand replies and solving around 2,000 topics.


In the October edition of this blog, we want to specially acknowledge the efforts of three people who went an extra mile to help the community members.


Top Contributor




The best of the month blog isn’t complete without Paul’s name in it and Paul doesn’t disappoint the readers this month either. He is still the reigning king of the contributors’ leaderboard.


In October, Paul contributed 1246 posts in the Forum and solved 206 of them. He made a lot of fans, as 346 customers appreciated his help by giving him kudos. Here are a couple of comments from his fans.


‘Thank You’ Note 1: Thank you from the bottom of my heart. I've been trying to resolve this problem for the whole day. 

‘Thank You’ Note 2: THANK YOU SO MUCH!!!!! A solution that finally worked!



Special Recognition:




The first person we want to recognize this month is ManjunathTech. He is a committed individual and terrific Expert, who recently inspired quite a few people to join the expert family. Learn more about him in this article in the Expert Portal section.


Manjunath made an impressive 639 posts this month, out of which 55 were solved. He received 147 kudos as appreciation and also some wonderful thank you notes. Here are a couple of them.


‘Thank You’ Note 1: It is working and I am so happy now. Thank you very much for your assistance. 

‘Thank You’ Note 2: I must say, you response was not only fast, but also EXTREMELY helpful!! Thank you so much!




The other person we want to specially recognize this month is KNRK. He is a very new member of our community, joined just a few months back and is yet to become an expert. However, what he may lack in experience, he sure makes up with his sheer energy and passion to help customers.


KNRK made a huge 1058 posts in October and solved 97 of them. He received appreciation from 204 customers on return, along with some pleasant comments. Here are a couple of the comments.


‘Thank You’ Note 1: Worked, thanks so much KNRK! 

‘Thank You’ Note 2: Thank you KNRK, you are a life saver. PCI Device link worked like a charm.



Support Highlights


Although we just recognized 3 experts in the blog, we want to give “shout-outs” for team members who keep the community vibrant and vital. Here is a sampling of the feedback we received from HP Support Forum fans in October.


USB Ports not working


Awesome! That did it. Thank you - ceilingwalker


Same problem :(. PLZ HELP!!!


WOO - HOOO!!!! Yes! Thank you soooo much!!! My friend bet me I couldn't get it~ sometimes not thinking of yourself as too smart is an advantage.... Thanks a thousand times!! - Mushroom-patch


Bios administrator password


@DavidPKIt worked thank you so much. Awesome - Zedrix


15-g049au driver for windows 7 32 bit


Big Thanks To Mr. Expert.. Everthing Working Like Charm.... Thanks... Im Happy. - kartikpatts


Photosmart 5524 Carriage Jam warning but no jam evident


You star. That saved me some money! - And1234


Envy Touchsmart m6 sleekbook - the touch screen stopped working


YOU ROCK!  I installed the AMD Graphics driver and it worked!  THANK YOU!!! - raeban


HP Forum is a community; it’s not just a place to solve your HP product issues, it’s much more than that. If you let it, it can also be a pleasant virtual place to hang out and to make lifelong friends. So, come to our forum some time, I bet you will like it.


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation