• ×
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

It has been almost 6 long years since our forum was launched. You would think by now people would have run out of new and different issues to report here… and you would be wrong.


September saw over 15 thousand new topics where customers reported of various issues with their HP products, which over 5 million visitors read with interest. It goes without saying that like always, our experts never shied away from helping them to their fullest.


This month, one of the two people we want to specially recognize is overly familiar in this blog, while the other one isn’t familiar at all.


Top Contributor




Although you may have already guessed it, I still will give a huge shout-out to our consistent chart-topper Paul_Tikkanen, who was again the top contributor this month. Paul made a whopping 1472 posts, out of which 255 solved customers’ issues, while he also received 424 kudos as appreciation.


Day by day, Paul’s fan base increases, which you can see by this two great examples.


‘Thank You’ note 1: Thank you very much!!!
You have no idea how many hours days and weeks I tried to figure out something for this (and made me nervous)...
So now I'm happy, thanks to you!!!


‘Thank You’ note 2: Thank you. You are a BABE!


Special Recognition:




This month’s special recognition goes to a very new member of our community, Visruth. Although he is not yet a part of our Expert club, he does not fall very far behind them with his helping spirit. In the short time he has been in this Forum, he has already made a huge contribution here and solved 381 topics.


This month he shined the most, as he made 698 posts in the forum and solved 93 of them. 173 people thanked him by giving him kudos. That’s not the only way they thanked him, as you can see in the examples below.


‘Thank You’ note 1: YAY!!! You are AMAZING, THANK YOU so much!!!


‘Thank You’ note 2: Thank you very much. Best service I have ever had.


Support Highlights


Each month we share “shout-outs” for team members who keep the community vibrant and vital. Here is a sampling of the feedback we received from HP Support Forum fans in September.


Officejet Pro 8600 - Macbook Pro and Macbook Air will not print


“Worked like a charm.  Save me a long phone call.  Thanks!!” - CaroleMc 


Need wi-fi drivers!


“This message is coming to you via wi-fi! Huge thanks, sir.  You rock.” - UmchungaLocks


Memory upgrade--only one card reading


“Cameron, you nailed it! Pulled it back apart, and sure enough, one of them wasn't QUITE seated fully. Pushed it a little, yup, it clicked nicely, and all 16G are reading now. You rock!” - Dshedd


HP laptop Pavilion g7 - Black screen after logging in


“Thank you so much for your awesome service DP-K! It worked!” - CoridenBryant


Forgot bios password on my HP 635.


“Thank You, You are the Best!~!!  Worked first try” - gene2314


Our forum is more than a community; it’s a family, where our members feel each other’s pain and do their best to help each other out. They also never lose an opportunity to thank the people they got help from. So come visit us… be a part of our huge family.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.