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‎02-11-2021 07:02 PM

HP Recommended
Product: Envy

Alright so my HP envy just came back from being “fixed” and it was returned completely busted physically not just the problem I was having with a bios update before. So it says claims must be filed within 24 hrs. I was delivered today but the first attempt was not. Is it 24 hours form when I receive it?? I have the txt saying when it was delivered. 

1 REPLY 1

‎02-12-2021 02:11 PM

HP Recommended

@Carolinefaithc

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help and apologize for inconvenience caused. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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