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Code expiration date

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My experience with this website is that it appears to be ***bleep***.. I have had 3 different "HP employees" escalate my problem with NO results.  The last "HP result" was to send me a discount code that was invalid.  The response from them was that the code expired on 10/20/20 but in his email JeffHelp NEVER stated anything about an expiration date.


This started 8 months ago when I had a error message on my HP printer that said, "damaged cartridge" when I replaced my original HP color cartridge with another original HP cartridge.  My post was escalated (apparently) to 2 other HP employees and the result was I had to buy ANOTHER HP printer (big freaking mistake).  But I was given the invalid discount code to make up for it. [content removed]

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Hi @BeachGoer,


Welcome to the HP Support Community. 


I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).


Thank you for visiting the HP Support Community. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

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