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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-28-2016 04:15 PM

HP Recommended

I have been waiting on someone to come on the Support feature for quite some time now. Is this not monitored on weekends?I connected to this at 4:50 pm today and it is currently 5:14 pm and no one has connected to it yet?  How long should I have to wait for someone to answer this?  Is this normal way for them to do business?  I know that I have always gotten people who cannot communicate fluently and just wondered if HP ever thought of bringin support back to the US?

2 REPLIES 2

‎02-28-2016 05:04 PM

HP Recommended

@ybliku2

 

This is a peer to peer forum most of us are volunteers not HP employees (As you have been informed in the past 3 or 4 years.)

 

If you are having a problem with a laptop, desktop, printer etc. please let us know and we will do our best to try and help.

 

REO

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‎02-28-2016 07:16 PM

HP Recommended

Please explain what you mean by "to come on the Support feature"...

 

I suspect @REO51ST has offered the explanation concerning internet Forums.

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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