I have been waiting on someone to come on the Support feature for quite some time now. Is this not monitored on weekends?I connected to this at 4:50 pm today and it is currently 5:14 pm and no one has connected to it yet? How long should I have to wait for someone to answer this? Is this normal way for them to do business? I know that I have always gotten people who cannot communicate fluently and just wondered if HP ever thought of bringin support back to the US?