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‎04-14-2016 02:20 PM

HP Recommended
HP AC 100 ACTION CAM

Hey guys, need some help, purchased the HP AC 100 and charged it in a wall socket with adapter and not USB direct to laptop, no warnings on packaging, it's frozen on blue lights, tried resetting it but nothing, did I break/overheat my camera?
1 REPLY 1

‎04-15-2016 12:43 AM

HP Recommended

Hello thedeanhp,

 

How did you reset the camera? Did you use the reset button (stick a pin in the small hole for reset for 30 seconds)?

Also, try removing the memory card and battery and try the reset button again.

Reinstall the mem card / battery.

Try a different memory card.

 

IF none of these things work and its a new purchase, take the camera back to the store.

If that's not an option, you will have to contact HP Support directly.

Contact HP Worldwide | HP® Official Site

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