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Solved!

HP Customer Support site is temporarily unavailable

HP Recommended
Pavillion Gaming Laptop 15-cx0xxx
Microsoft Windows 10 (64-bit)

Dear Sir/Mdm,

 

I have been trying for two days to submit a dispute over my warranty. I purchased my  laptop on the 6th Sept 2019, but in the HP server, my standard warranty only left with about 2 months (8th Nov 2019). I have the original sales invoice showing the date that I bought the laptop. I have took a photo and filled out the dispute form, but everytime I try to submit the form, it always bring me to the  page that tells me that the support site is unavailable.

 

I would really appreciate some assistance to this matter.

 

Best Regards,

Kenneth

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Hi

Flush your browser history/cache, post the link for us to check.

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@kahg

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation