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- HP Community
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- HP Customer support still down via the web - 5 days now

Create an account on the HP Community to personalize your profile and ask a question

10-07-2019 12:36 PM
https://support.hp.com/us-en/error?errorType=500
Keep getting: (How is this possible for 5 days? I've tried 2 different browsers.)
We're sorry
HP Customer Support site is temporarily unavailable.
We apologize for any inconvenience. Please check back later.
Solved! Go to Solution.
Accepted Solutions
10-07-2019 12:52 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
10-07-2019 12:52 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
