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- Re: HP Pocket Playlist not found in App Store

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12-20-2017 04:18 PM
I recently tried to use the HP Pocket Playlist I got last year and I can't find the application to stream to my IPhone and IPad. Please help! I can't use it without this app.
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12-21-2017 04:09 PM
Hi,
It is the following one ?
https://itunes.apple.com/au/app/hp-pocket-playlist/id588254185?mt=8
Regards.
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12-20-2017 05:03 PM
Please use the following setup
https://support.hp.com/au-en/document/c03742792
Note: With mobile devices (especially Apple), it takes some time to establish a Wi-Fi connection to the HP Pocket Playlist. Wait until the mobile device shows a Wi-Fi connection (Wi-Fi icon appears in the notification area) before starting the HP Pocket Playlist application.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-21-2017 10:59 AM
I can connect to the device from my iphone, that is not the problem. And neither is any of the FAQ.
The problem is that in the Apple Store there is no longer the app for HP Pocket Playlist. Therefore, I can't use it from any of my family devices: Iphone x2 and Ipad.
12-21-2017 04:09 PM
Hi,
It is the following one ?
https://itunes.apple.com/au/app/hp-pocket-playlist/id588254185?mt=8
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-24-2017 12:56 PM
Ok, I couldn't see it in my iphone app store because I already have the new iOS version, and there is not an update for HP Pocket Playlist for this recent iOS version.
But I could download it from a recommendations sent to my email from another iPhone that was able to see the app, because was not updated to the newest iOS version.
To make is short, I already have the app, but I can't use until HP publish a compatible iOS version.
