HP Simplepass Accounts Lost

[Ray-Eyes6]

I changed my account that i am logging in with. The old account is gone. I did not export my passwords. There are no accounts when I login. Can I get them back? I am on version 6 of SimplePass.

[Riddle_Decipher · Accepted solution]

@Ray-Eyes6 As per the caution described at the HP Simple Pass instructions article:

Deleting your SimplePass also deletes your HP SimplePass settings, registered websites, and website account logon information.

Unless, you had done this:

NOTE: 

Modifications made in My Vault only modify HP SimplePass. Changes to the username and password in HP SimplePass must be duplicated in the logon credentials for the website account so that HP SimplePass can log on to your account.

For more details: click here

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[Ray-Eyes6]

That is what I thought. I was desperate hoping for a solution. Thanks for the help.

[Riddle_Decipher]

@Ray-Eyes6 That's awesome, I'm glad it worked,

Remember, if you ever need help related to your HP device,

We'll be right here and happy to help, take care and have an awesome day, ahead.