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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-07-2020 05:51 PM

HP Recommended
Product: HP Stream

I am having trouble locating a phone number or email to report that my HP Stream laptop caught on fire and burned our table while it was charging! Has anyone else had this problem and does anyone know how to get in contact with HP either by phone or email? 

1 REPLY 1

‎04-08-2020 06:18 PM

HP Recommended

@Kathrynm11

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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