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02-01-2021
09:56 AM
- last edited on
02-01-2021
10:00 AM
by
BiancaS
I am having a hard time reaching the company that took over the payments for my Hpdirect account when I purchased my computer. I called the phone number *bleep*, but it does not work. Does anyone have the information to the company that took over that credit card. I am close to paying this off, but I can not contact anyone to get a balance and I have not received any communication from them mail or via email to see what my balance is. I do not want to continue paying them if my bill is paid in full. Please help.
MZ0706
02-01-2021 10:15 AM
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Welcome to the HP Community.
Reminder to those reading:
Do NOT respond to individuals who post phone numbers or email addresses.
These might be scammers trying to steal your information / money.
HP does not post phone numbers or email in Community messages.
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There is no way for us to know which credit card company purchased your debt.
I will forward your question for review - but it may not be useful.
Whether there is any way to transfer this type request to someone who can help is not something I can answer.
Were I you, I would also try my bank - they may not be involved but might be able to give you some information on what to do / try. They might even know who / what is accessing your funds used to pay the mystery company.
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