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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-25-2022 01:49 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 10 (32-bit)

I purchased a laptop which is in warranty. Inspire of several attempts my laptop hasn't been repaired since one month and also I received false message regarding my laptop has been repaired although no engineer visited my house. Kindly look towards the issue. And now the call back facility of hp is also unavailable. Don't know what to do. Please help

1 REPLY 1

‎07-25-2022 12:13 PM

HP Recommended

Hi @User20220725

 

Welcome to the HP Support Community. I'd like to help!  

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here. 

 

Thank you for visiting the HP Support Community. 

 

NIRVANA_95
I am an HP Employee
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