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- I purchased an HP care pack. when will it register on my PC?

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01-01-2021 12:45 PM
I purchased an HP care pack on December 29,2020. When will the care pack be usable?
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Accepted Solutions
01-02-2021 03:08 PM
@EligibleFire wrote:I tried and it worked. what happens after that? Do I wait for it to automatically update?
Sure - at some point the online database might get caught up.
Whether that happens has no impact on the actual contract.
Now that it's registered, if you want to submit a case to Warranty repair, you might reference the Care Pack.
Regardless, HP Support should also be able to track a registered Care Pack and accept an eligible submission.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
01-01-2021 01:09 PM
If you have not done so,
If you have the information for the purchased Warranty,
Try / Consider
Register the Care Pack.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Product Registration
Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
01-02-2021 03:08 PM
@EligibleFire wrote:I tried and it worked. what happens after that? Do I wait for it to automatically update?
Sure - at some point the online database might get caught up.
Whether that happens has no impact on the actual contract.
Now that it's registered, if you want to submit a case to Warranty repair, you might reference the Care Pack.
Regardless, HP Support should also be able to track a registered Care Pack and accept an eligible submission.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not a business group of HP..
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution" .
