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EligibleFire
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Solved!

I purchased an HP care pack. when will it register on my PC?

HP Recommended
HP 15-ef0021nr
Microsoft Windows 10 (64-bit)

I purchased an HP care pack on December 29,2020. When will the care pack be usable?

1 ACCEPTED SOLUTION

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Dragon-Fur
Level 16
Level 16
34,371 26,522 3,173 10,211
Message 4 of 5
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@EligibleFire 

 


@EligibleFire wrote:

I tried and it worked. what happens after that? Do I wait for it to automatically update?


Sure - at some point the online database might get caught up.

Whether that happens has no impact on the actual contract.

 

Now that it's registered, if you want to submit a case to Warranty repair, you might reference the Care Pack.

Regardless, HP Support should also be able to track a registered Care Pack and accept an eligible submission.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

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Dragon-Fur
Level 16
Level 16
34,371 26,522 3,173 10,211
Message 2 of 5
Flag Post
HP Recommended

@EligibleFire 

 

If you have not done so,

If you have the information for the purchased Warranty,

Try / Consider

Register the Care Pack.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Product Registration

 

 

Register your product during first setup or soon afterwards

         Register HP Product and Registration FAQ

 

Have a Care Pack Warranty that needs to be Registered?

         HP Care Pack Registration Page

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

Was this reply helpful? Yes No
EligibleFire
Author
Level 1
9 5 0 1
Message 3 of 5
Flag Post
HP Recommended

I tried and it worked. what happens after that? Do I wait for it to automatically update?

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
34,371 26,522 3,173 10,211
Message 4 of 5
Flag Post
HP Recommended

@EligibleFire 

 


@EligibleFire wrote:

I tried and it worked. what happens after that? Do I wait for it to automatically update?


Sure - at some point the online database might get caught up.

Whether that happens has no impact on the actual contract.

 

Now that it's registered, if you want to submit a case to Warranty repair, you might reference the Care Pack.

Regardless, HP Support should also be able to track a registered Care Pack and accept an eligible submission.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
EligibleFire
Author
Level 1
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Message 5 of 5
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HP Recommended

Oh, ok. Thank you!

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