Mobile Forum Feedback

[WaliN]

The HP Support Forum has recently released a mobile optimized website. Now you can access the support forum on your smartphone at hp.com/supportforum. We would like to hear your feedback on this new capability. Please reply to this thread to submit your comments. Thanks.

[Randy_K]

Greetings -

   I used my wife's iPod Touch to browse the Forum and even to compose and post an answer last week.  It worked well, although I was not able to use bold, underline, add a link, etc.  I suppose with room at such a premium space can not be found for everything.  That being said, the mobile experience worked very well for me and seemed well planned and executed.  I was able to compose and post my reply and then later, on a laptop, go back and add the bolding, links etc.

   You can also revert to the standard web site full display via a link at the bottom of each page.  Of course text in that mode is extremely small, even with magnifying reading glasses.  Using finger motion to enlarge the text results in seeing only a very small portion of the page in non-mobile mode.

   Overall, after using the iPod Touch for a few hours I would say HP has done well with this, and I was using the iPT in portrait orientation.  Pages are even easier to use when held in landscape orientation.

   What do the rest of you think? - Randy

[HobroSolutions]

I try it on my Ipod too and the site look nice. But sometime there was a long delay to browse when you leave the site after a while (10-15 minutes). But overall it was Nice.

[eBuzz_Lightyear]

I just found a little issue on the mobile version. When using the search box with special characters, there no problem at all, except with '%'. All the other ones all well covered, but '%' generates an error :

An Unexpected Error has occurred.
Sorry, your request failed. A notification has been sent to the development team for investigation.
Exception ID: 14B8BED0
Please click the Back button on your browser.