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- No input vga or dvi from monitor

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07-25-2016 06:33 PM
07-28-2016 09:38 AM
Hi there @foreverstickers,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand that you are seeing no signal on your display. I am happy to help with this.
Please post the full product number and operating system in use on your mother's computer. See the following, if you need help with that information. HP Desktop PCs - How Do I Find My Model Number, Serial Number or Product Number? HP PCs - How to Find the Windows Edition and Version on Your Computer
Have you tested the display with its cable connected to a different computer, and does it work on that connection, either VGA or DVI?
Does your mother's computer have a discrete graphics card installed, or is it using an integrated video?
Is there any message of any kind displayed on the monitor prior to it going to sleep?
Please let me know.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
08-30-2016 10:20 AM
