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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
kbrill
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Non Existent Customer Support

HP Recommended
HP SSD S700 2.5"

Drive failed after couple of months.  Support site has no live numbers to call or listing of support for hard drives.  Opened a case with all details on Dec 22 and still have not got any response.  Warranty says 3 years but no way of getting any sort of warranty support.  Next step will be to recoup funds from my credit card.  Support for this product seems non existent.

 

Case # [Private information removed]

2 REPLIES 2
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@kbrill, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

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kbrill
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Still no contact!  

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation