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Deanderson96
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Placed an order online. Item was in stock when ordering. Now order status is saying awaiting stock.

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Hi,

 

I placed an order online last night for a laptop.

 

When ordering, the item was in stock and stated that the item would be delivered within 48 hours.

 

Upon checking my order status today, It is saying 'Awaiting Stock'. When I check on my phone it stated 'packing'.

 

I'm now unsure if this is still going to be within the 48 hours as I fear I may not be available for around 4 days after the 48 hour window.

 

if anyone can give me any more info on this, it would be appreciated as i'm pretty confused how it was in stock now not after ordering it.

 

Thanks.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Deanderson96, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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