cancel
Showing results for 
Search instead for 
Did you mean: 
janicecl
New member
2 0 0 1
Message 1 of 2
290
Flag Post

Poor set up service

HP Recommended

I paid $230 for pc set up & wireless installation.  I made the appointment 2 weeks ago.  Apparently, HP sub-contracts this service with a company called Barrister Global.  I called yesterday to confirm the appt. which was to be today btwn 8 & noon.  At 10 AM I called...."oh yes, the technician was coming and had confirmed yesterday"...but they would contact her to get an ETA.  At 1230P....30 minutes after scheduled appt...I called since I still had heard NOTHING.  Suddenly:  "oh, the technician can't make it."  Supposedly they are trying to get someone else here today...but 90 minutes later I have heard NOTHING!  I have emailed Barrister telling them about this poor service.  Without immediate resolution, I will return the pc to HP and tell them the problem was Barrister. 

 

Additionaly, I don't get paid when I don't work.  I have sat home all day...no pay.  Who's going to compensate me for THAT??

1 REPLY 1
SedonaF
Retired
Retired
1,540 1,111 23 131
Message 2 of 2
Flag Post
HP Recommended

Welcome to the HP Consumer Support Community. This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. If you have additional or direct feedback for HP about their products or services, please use the link below.

http://welcome.hp.com/country/us/en/wwcontact_us.html

If you have other questions and concerns, please feel free to send me a private message.

Thank you.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation