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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2019 09:33 PM

HP Recommended
Product: Hp Pavillion x360 14ba018ca
Operating System: Microsoft Windows 10 (64-bit)

I purchased the wrong hp care pack for my girlfriend and I want exchange it or get a refund so I can get the right one. So far I have not been able to find anywhere or one to help me with this. I just want a number or email that I can contact to get help please!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-02-2019 11:09 PM

HP Recommended

@PhantomX20

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.

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1 REPLY 1

‎03-02-2019 11:09 PM

HP Recommended

@PhantomX20

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
Was this reply helpful? Yes No
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