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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-28-2021 06:01 PM

HP Recommended
Product: My HP Account
Operating System: Microsoft Windows 10 (32-bit)

Having problems not being able create cases in My HP account.    Can I have my account deleted so I can reregister.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2021 08:06 AM - edited ‎09-29-2021 08:06 AM

HP Recommended

@MacaMaca

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that you are wanting to create an account with HP, to provide an accurate resolution, I need a few more details:
 

  • Are you getting any error messages while creating an account? 
  • Have you tried with a different email address?

This HP YouTube video should help you to Register for a MyHPSupport Account: https://www.youtube.com/watch?v=1SUKVqDRcFE&ab_channel=HPSupport

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎09-29-2021 08:06 AM - edited ‎09-29-2021 08:06 AM

HP Recommended

@MacaMaca

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that you are wanting to create an account with HP, to provide an accurate resolution, I need a few more details:
 

  • Are you getting any error messages while creating an account? 
  • Have you tried with a different email address?

This HP YouTube video should help you to Register for a MyHPSupport Account: https://www.youtube.com/watch?v=1SUKVqDRcFE&ab_channel=HPSupport

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎09-29-2021 05:42 PM - last edited on ‎09-30-2021 08:14 AM by Retired

HP Recommended

Registration the problem with my current account.    Can I have my current email account[Personal Information Removed] removed or deleted so I can re-register that same email address as per link you sent me.

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‎09-30-2021 12:00 AM

HP Recommended

I do not get this logon screenI do not get this logon screen

 

I do not get this MyHPSupport logon screen at all.    So I cannot create cases against warranty items.   Please delete my account so I can register again.   I do not receive any errors.   Thank You

 

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‎09-30-2021 08:16 AM

HP Recommended

Hi there! 🙂

 

Soon you'll be contacted by someone else in our team to proceed with the request.

 

Kind regards,

 

BancaS.

I work on behalf of HP.
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‎09-30-2021 05:53 PM

HP Recommended

I have been registered and can now create cases.   Thank You

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