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PlanetEarth
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Reporting problems

‎11-28-2008 05:18 PM

HP Recommended

Hi. Why is there no way to report problems regarding the BIOS to HP? I hope HP makes some kind of contact line to which custmers can report problems or errors regarding the BIOS or the hardware.

 

Does HP think it can find every problem? Or, does HP want to hear only huge problems like the NVIDIA graphics card problem that cost NVIDIA a lot of money and affected many notebook manufacturers, including HP, Dell, and Apple?

 

I won't describe my problems. If you want, you can check my other post.

 

Those so-called "technicians" don't know anything. They tried to make me send my notebook to a service center because of those problems.

I'm disappointed in HP becasue I can't solve those problems by myself as they are not hardware problems.

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