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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-28-2021 10:21 AM

HP Recommended
Product: Hp 15s eq-2042AU
Operating System: Microsoft Windows 10 (64-bit)

I am from kerala. I have ordered the laptop hp 15s eq-2042AU on 19-Aug-2021(IST). Am typimg this message on 28-Aug, and still I didnt received the laptop. When I checked the site named hp.clickpost.in, the status was not moved from ready to ship, and showing Shipment not received from the client.  And, when I checked the delhivery site using the tracking id, the status shown there was Not Picked - Order cancelled by shipper. Please fix the issue immediately, HP..

1 REPLY 1

‎09-02-2021 05:33 AM

HP Recommended

@Ashik_M

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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