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- HP Community
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- Re: Sign In: Problem and Resolution

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12-03-2008 09:13 AM
Problem:
Others and I have had to go through several steps to sign in to this Community/Consumer forum
From a forum user here on page 6
"The log in process is still combersome.
every time I log in, it gives me the error "The message you are trying to access has been deleted. Please update your bookmarks."
I have to click the button under that statement, then click the back button on the brouser, then click "sign in" just to get it working.
And this happens every time I log in. Somebody needs to get some bug spray :-)"
Solution:
Ensure that you access the Forum Home page at this link: http://h30434.www3.hp.com/psg/
Click on Sign In and then you will be taken to HP Passport
After signing in on Passport you will be automatically be returned to the Forums Home page.
Reason:
If you access the forum from a link in a notification within your e-mail for a post for which you checked the box "E-mail me when someone replies", you will encounter the problem first noted above. After you follow the e-mail link to the forum DO NOT sign in then but instead:
Click on Forum Home (located in the row just under Sign In) and Log in to HP Passport then you are taken to Forum Home and then you must find the post you wanted to access.
Fix by Adminstrators:
Can you fix this "bug" so we can sign in at the post in the thread that our e-mail linked us to?
Sig: Pavilion Model Series# dv9500t (t=Intel)_CTO_Prod# RL653AV_Vista Ultimate (64-bit)_SP1_Intel 2 Duo CPU T7500_2 GB Ram_BIOS F.09_NVIDIA 8600M GS_200GB 7200RPM SATA Dual HD (100GBx2)_HP 300GB HD USB Kit for xb3000_8/2007
12-03-2008 07:26 PM
Yes, this bug needs to be fixed.
And it's a rather obvious bug too.
Anybody got some bug spray 🙂
Wayne Sallee
12-03-2008 07:39 PM - edited 12-03-2008 07:43 PM
Others and I have had to go through several steps to sign in to this Community/Consumer forum
From a forum user here on page 6
I don't see page 6.
My forum does not have a page 6, so the forum did not know what to do, and asked me, if I wanted page 1, 2, or 3. It was a little confused.
It was funny. It did not know what to do.
Because I have my settings to show the max number of posts per page.
Here's what page it's on for me: 🙂
Well this link should work. 🙂
http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&message.id=663#M663
Here is what page 6 looks like to me. 🙂
Wayne Sallee
