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TPriestley
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Unable to login into HP UK/HP Student store - "Your account is already registered in Kingdom Store"

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Hello, when trying to log into both the UK store and the student store I am presented with the following error:

 

Your account is already registered in Kingdom Store, you cannot access the store in a different country. Please visit your country login page or contact us if you want to migrate your account to a new country.

 

I registered my account in the UK via the student store where I purchased my device, but I am now unable to log in to this account due to it being registered somewhere else? As it stands I cannot get access to my order.

 

Any help is massively appreciated!

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danny-r
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@TPriestley

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
TPriestley
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Thanks Danny, the quick responce is appreciated!

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Crazymad
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Hello Danny, I have this same problem, and I need to register my printer as well as claim the three-year warranty and get my £30 cash back. I don't think I will be able to do this if I cannot access the account I initially placed the order on.

 

Please, may you help me?

 

Many thanks 

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danny-r
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@Crazymad

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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Crazymad
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Many thanks for your help Danny, they have contacted me. Much appreciated!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation