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‎12-04-2017 02:55 AM

HP Recommended

The warranty on my PC expired on 30/11/17, and so was prompted by HP to purchase an extended warranty, which I have done £36.

However my account still shows the warranty has expired.  How do I get in touch with HP?

I previously registered with this forum but my log on details were using an ORANGE email address which is now defunct. How do I inform HP of these changes, as I'm concerned any response is going to my old email, which can no longer be accessed

1 REPLY 1

‎12-04-2017 12:36 PM

HP Recommended

@Barry31

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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