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broken_ctrl
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Warranty service level descriptions

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Below are the service level that I am allowed with my current warranty. Do anyone know what each of these mean?
 
 
Std Office Hrs Std Office Days
Std Office Hrs Std Office Days
Global Coverage
Standard Material Handling
Standard Parts Logistics
No Usage Limitation
Std Turn-Around
Customer delivers to RepairCtr
HP Ships to Customer Site

 

DELIVERABLES:

Offsite Support & Materials
Hardware Problem Diagnosis
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Dragon-Fur
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@broken_ctrl

 

Warranty coverage differs depending on the type of Warranty and perhaps your location on the planet (region).

 

Warranty Check / Coverage

 

Warranty Check

HP Customer Support - Product Warranty Check

 

 

HP Limited Warranty Statement (General Information)

HP Worldwide Limited Warranty and Technical Support

 

Optional Coverage Plans:

Enter your product number in the form to view various Warranty plans available for that system:

Care Pack Central

 

CarePack Definitions:

Care Pack Services Definitions

 

 

Contact HP Technical Support

 

Ask HP...

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

USA / Canada

Fill in form (and explain issue / provide information) to receive Case Number and Contact Information

Contact HP – USA - Assistance

 

HP Contact Information - Including UK

HP Tech support/ Customer Service – Some English-Speaking Countries

 

HP World-Wide Support

 

Help to find Product Number:

Identify my Notebook Model

 

 

 

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Dragon-Fur

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