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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2021 07:00 AM

HP Recommended

Contact your Attorney General.

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‎03-28-2021 10:02 AM - edited ‎03-28-2021 01:18 PM

HP Recommended

Update:

Finally I got my computer back yesterday.   Even though the paperwork says drivers updated.  I had to spent 2 hours updating all the driver and bios.  


 PXL_20210327_035144781.jpgPXL_20210328_155547421.jpg

(not sure why pictures are not showing up)  HP quality

 

Now, the bigger question... what should I do with the other laptop I bought because i didn't have my HP laptop for couple months.

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‎03-31-2021 06:12 AM

HP Recommended

I'm skeptical of HP'S repair services.  I don't want to return my pc then wait & wait for it to repaired then get it back damaged or unrepaired. Getting the BBB or Attorney General involved is a slow process.  HP can & has ignored the BBB, Attorney General is much more helpful but again HP can ignore them.

 

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