cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
maglite
Level 3
53 22 1 1
Message 1 of 2
455
Flag Post

Solved!

Wrong start date on warrantee

HP Recommended
HP 27 in. FHD IPS Monitor
Other

I have written HP about 5 times trying to explain they had the wrong start date for my warrantee.  As far as I can see Staples sold me as new the subject monitor.  When I registered the purchase with HP they told me the monitor had been registered already the 22 oct 2020.  The person even bought added protection.  I bought the same monitor 5 jan 2021.  Staples swear they do not sell used monitor as new.  Naturally neither HP and Staples ignore all my mails.  

 

Does anyone know who I can contact to get someone to look into this problem?  I realise it is only 2-3 months of lost warrantee but I believe STAPLES as been dishonest dealing with me.

 

Maglite

1 ACCEPTED SOLUTION

Accepted Solutions
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
Flag Post
HP Recommended

@maglite

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 2 of 2
Flag Post
HP Recommended

@maglite

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation