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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
krrsv
New member
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Message 1 of 2
178
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case issue

HP Recommended
HP laptop
Microsoft Windows 10 (32-bit)

Seems like I am not the only one that has an issue with the case on my year and half old computer. The corner is coming up on the corner with the screw broke from the case I guess from using it so much this spring during lockdown. It has never been dropped but I am sure this is a flaw. I did contact hp support but was told it would cost almost what I paid for the computer. Anyone get an answer as to why this flaw has not been on a recall? I was hoping to be able to get it fixed. Will not buy another hp if not able to fix. 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@krrsv

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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