[help] Verify my student email

[student151]

Good morning folks,

I am unable to verify my student status to HP, as my email ends with ".edu.<COUNTRY_SUFFIX>". Your system accepts emails that end with ".edu" exclusively. I could not contact any support agents, as they all require a serial number, which I currently do not own

If you don't know the answer, please refer me to a place where I can have direct support with an assitant from HP. The virtual assistant did not help and there were no articles regarding my case

Regards

P.S: I'd love to phone sales directly, but I am not currently in the United states

[student151]

BUMP. Any update ?

[Dragon-Fur]

@student151 

Welcome to the HP Community Forum.

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I have submitted a request to our Community moderators for review and possible escalation of your question.

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[student151]

Thank you so much @Dragon-Fur . I am eagerly waiting for any reply. I appreciate your efforts

[Dragon-Fur]

@student151 

You are welcome.

Hopefully there is something that can be done.

Should there be a response from the moderator team or an agent, you will hear back.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[student151]

Hello, it has been a month. Any updates ?

[Dragon-Fur]

@student151 

OK...

Best I can do -- and will do so -- is to bump the request.

There are so few of us -- issues sometimes do slip into a hole.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

[sandytechy20]

@student151

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.