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- Re: how to import firmware.exe into hp web jetadmin?

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03-02-2021 06:54 AM
How do you import firmware.exe into hp web jetadmin?
Normally in Firmware Repository you can manually get the FW by clicking on Get Image & look for your FW.
But for some cases, the firmware in Get Image isn't up-to-date as the ones on HP website or sometimes it's not even in HP WJA at all. For example, **OfficeJet 6700**, the latest FW update is 10/31/2020 & it's not in WJA FW Repository. I sort the search for both OfficeJet 6700 or HP OfficeJet 6700 both doesn't appear in the available Images.
I could get the FW.exe from the HP Website but the problem is, it can't be import into WJA Repository because it's not a .bdl or .rfu file type. How can I get the most up-to-date file type specified above?
Thank you in advance for your help & suggestion.
