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‎12-06-2021 03:42 PM

HP Recommended
Product: HP envy x360
Operating System: Microsoft Windows 11

My care pack i purchased along with my pc has yet to be delivered to my email. does it come after my stock warranty has ended or what? ive tried registering it myself and nothing happened. if not i would like a refund or something.

1 REPLY 1

‎12-16-2021 03:59 PM

HP Recommended

@ArchieDawdy82

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today.  

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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