-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Your Voice Ready Only
- Community Feedback
- Re: problem with topic reply notification email

Create an account on the HP Community to personalize your profile and ask a question

04-02-2014 10:28 AM
First, thanks to whoever configured the email notifications of topic followups for including both HTML and plain text versions of the message. However, although the HTML version has the correct link back to the new post, the plain text version does not, and still has the unresolved variables:
> Subscription to topic [#updates]
> Subject: ${thread.topicMessage.subject}
> Author: ${thread.topicMessage.author.login}
> Date: ${thread.topicMessage.postDate}
> Reply: Reply text will go here. This copy can wrap
Hopefully should be easy to fix.
05-08-2014 01:48 PM
Hi
We will take a look at it, we did a release last week and thought it was fixed.
Thanks for bring it to our attention. If you can post a screen capture of the notification that be great.
Gladys
05-08-2014 02:06 PM
Jack
05-12-2014 02:38 PM
Hi Thanks for letting us know that the problem is not longer showing. There is some new templates been use, so there is changes to the layouts one of them could be "Subcription to topic". If you encounter the issue again it be great if you can let us know and send us a example of the template you are seeing.
Thanks
Gladys
