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ostroffjh
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problem with topic reply notification email

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First, thanks to whoever configured the email notifications of topic followups for including both HTML and plain text versions of the message.  However, although the HTML version has the correct link back to the new post, the plain text version does not, and still has the unresolved variables:

 

> Subscription to topic [#updates]
>     Subject: ${thread.topicMessage.subject}
>     Author: ${thread.topicMessage.author.login}
>     Date: ${thread.topicMessage.postDate}
>     Reply: Reply text will go here. This copy can wrap

Hopefully should be easy to fix.

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gvsummer
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Thanks for letting us know.   We will take a look at it.

 

Gladys

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ostroffjh
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Just curious if anyone has looked at this yet.

gvsummer
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Hi

 

We will take a look at it, we did a release last week and thought it was fixed.

Thanks for bring it to our attention.  If you can post a screen capture of the notification that be great.

 

Gladys

I am an HP employee
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ostroffjh
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Interestingly, the notice I just received, does not show the problem - but it does not show that "Subscription to topic" section at all - and neither does the html version. I don't know if someone just removed that part of the template, or if this notice was sent using a different template. Unfortunatley, I have alread deleted the old notification, so I can't send you that one.

Jack
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gvsummer
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@ostroffjh 

 

Hi Thanks for letting us know that the problem is not longer showing.   There is some new templates been use, so there is changes to the layouts one of them could be "Subcription to topic".   If you encounter the issue again it be great if you can let us know and send us a example of the template you are seeing.

 

Thanks

Gladys

I am an HP employee
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