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komondor
Level 2
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unable to log onto B2 b site password reset not working

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I could not really find the right place but it seems like HP really does not care about customers. i tried to log onto the Enterprise B2B site and could not did the password reset request.  Chnaged password and no go. I believe one message was unknown username but they send the username with the password reset.

 

So i try the email link on the help page, email is broken.

 

I decide to call and the phone tree asks questions i don't know the answer to since the I am at the Enterprise store login but the page says B2B, I pick option 1 and get voicemail for basic tech support?

 

I am not at my desk and that is why I prefer email for support questions over the phone.  So now I need to see if we can buy something other than HP since I cannot get into the web site.

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