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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-24-2016 12:24 PM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-hinges-are-broken/m-p/5464696#...

 

Same for me except an Envy 17
Product Name: Envy 17t-j000

I have had this computer for 2 years and of course it is out of warranty. And now the hinges are broken and the screen flops around. I have never dropped it or roughly treated it.

I have now read all the complaints on this site and see that I am not alone.

What is the easiest fix? How can I get it to hold together so it doesn't break again?

It certainly looks like it should be fixed under a design flaw product recall........if not why not?

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
1 REPLY 1

‎01-25-2016 05:05 PM

HP Recommended

01/25/16 - Jeff reached out to customer

I work for HP
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