• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-24-2015 09:29 AM

HP Recommended

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/7520-paper-jam-message-with-no-paper-ja...

 

Product Name: HP 7520 printer
Operating System: Microsoft Windows 7 (32-bit)
 

     Dear Sir;  I bought a refurbished 7520 printer with a 2 year warranty.  I have paper jam messages with no paper caught in the rollers-it always happens when it trys to print 2 sides.  I have been told to remove the 2-sided item on the back to no avail.  It's really stuck and will likely break if I force it.  HP service offered to trade me another HP printer for another $70.  I took them up on the deal but I could have bought their replacement printer just about anywhere for the $70. they charged me.  I found this out after I got their replacement.  It will take better service than this for me to buy another HP product.

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
1 REPLY 1

‎07-24-2015 10:19 AM

HP Recommended

07/24/15- Jeff reached out to customer

I work for HP
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.