• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2011 02:57 PM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Hardware/Low-battery-backup-of-Compaq-presario-CQ-312TU/m-p/54...

 

My battery backup was less than 20 minutes so I contact to HP service center in noida sector -64 (i.e. B-106 elite business machine secor -64 noida U.P. Contact No. 01204504400) ,but they are saying that my battery cycle count was more than 300 so they can't able to replace my battery.On 17 or 18 Jan 2011 I am talking with custemer care and she said that to download and install BIOS version F.21A after that she said that to firstly full charge your battery and then fully discharge the battery.I am doing same procedure as she said but laptop always showing red cross after discharging and during charging the battery.After one day she call me and asking for status of my battery then I tell her for continuously showing the red cross,at last she said to conact to service center and replace my battery.
So I am requesting you to please replace my battery as soon as possible(because my laptop shows red cross in the battery icon on the task bar and shows the information considering replacing your battery)

Best Regards,

Sanchit Kumar Srivastav
{Personal Information Removed}
Call me b/w 1pm-2pm

1 REPLY 1

‎02-24-2011 06:08 PM

HP Recommended

Good catch.  Thanks for the heads up!


  • Clicking the "Kudos star" to the left is a great way to say thanks!

  • When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.