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‎09-18-2015 10:37 AM

HP Recommended

http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Black-Ink-Not-Working-With-Color/m-p/52...

 

Just like HP--you don't even have the problem right. It prints in black, but only when it's ONLY black.

 

There are only genuine cartridges. I can't take it back to the store. HP can't verfiy the warranty.

 

I got a phone call with a case number and some mention of sending me a cartridge to test things. Aside from being sure this won't work, when I call the number back, I can't get ahold of anyone. The phone just rings and there is no place to even mention my case number.

 

Truly awful service, as always.

Drakster
I work on behalf of HP

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1 REPLY 1

‎09-18-2015 03:51 PM

HP Recommended

09/18/15 - Jeff reached out to customer

I work for HP
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