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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2015 12:22 PM

HP Recommended

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Slow-not-capable-of-doing-much/...

 

‎02-28-2015 08:07 AM

Product Name: HP 15 Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

I bought this laptop to replace another HP I had that was beginning to have video hardware issues.

 

I should have just paid to repair that one!

 

This is a low end machine, but I expected it to work about as well, if not better, but I was fooled. This laptop is so slow and cumbersome that it resembles a paper weight.

 

It can't update web pages as I scroll through them. It is not my wifi because my iPhone, MacBook and old HP did just fine. I asked the store if a memory upgrade would help and they laughed and told me that it is not a performance laptop.

 

Not asking for much. Just check email and see my facebook feed.

 

As far as I am concerned, HP has lost a loyal customer. If this is the junk they are selling, I will just take my business to a company that builds decent computers.

 

Any advice or suggestions on what can be done to restore my faith in HP to make this computer a little quicker?

 

 


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D5GR
I work on behalf of HP
1 REPLY 1

‎03-02-2015 02:40 PM

HP Recommended

03/02/15 - Jeff reached out to customer

I work for HP
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