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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-04-2014 11:27 AM

HP Recommended

http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Box-content-amp-broaken-seals/m-p/4459426/h...

 

‎09-03-2014 09:11 AM

I recently bouth a ProBook 450 G1 (with descreet graphics) and was dissapoited when i opened the box. At first i notised thet there where a lot of tapes on the box. the original tape was broken and replaced with some other tape. i assumed it was for checking the state of the notebook, but i noticed that there was a big gap in the box so i assumed that laptop bag was missing. I know that it comes standard with every HP probook, but not with mine. I countinued with unboxing and i notices that the seal with the hp logo was broken before they sold me the computer. My notebook did not come with a pre installed version of windows so i decided to install it my self. After the instalation i culdent find a driver CD whitch shuld come standard with every laptop. Then i notices a sort of ashisev material around the HP logo at the botom of the screen.

 

Can anyone please tell me whre can i complaint about this at HP becouse there is no official HP contact in my country and yhe distributer just says "no comment".

 

PS: I live in Macedonia

Great-Deku-Tree
I work on behalf of HP

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1 REPLY 1

‎09-04-2014 01:03 PM

HP Recommended

09/04/14- Jeff reached out to customer

I work for HP
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