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‎04-08-2025 11:54 AM

HP Recommended
Operating System: Microsoft Windows 11

Starting 8th of April, the Plantronics Hub application version 3.25.2 (Build 37251) has started displaying "Plantronics Hub is unable to connect to the server." on multiple devices/networks.  The system tray icon is also no longer visible. Is there an outage on the HP side?

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1 REPLY 1

‎04-08-2025 12:22 PM

HP Recommended

Hello @ae5435 Welcome to the HP Poly Support Community.  

 

Thank you for posting your query.

We regret to inform you that the Plantronics Hub is end of life, and we have upgraded to the Poly Lens application. We request you to install the Poly Lens application and connect the headset and check for updates and other necessary information.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or it solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,
Meghana

 

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