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‎01-21-2026 05:53 AM

HP Recommended

Hello,

I would like to ask whether HP Poly provides an SDK or API for Savi 8400 and Savi 7400 headsets that allows third-party applications to receive headset information such as:

  • call answer / end button events,

  • mute / unmute events,

  • headset battery level or battery status.

Previously, similar functionality was available through the Plantronics SDK and Plantronics Hub. We are looking for the current equivalent solution for HP Poly devices.

The purpose is integration with our company’s desktop application (Windows 10/11).

Could you please advise if such an API/SDK exists and where documentation or access details can be found?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2026 07:30 AM

HP Recommended

Hello @MarkNX ,

 

Welcome to the HP Poly community.

 

Let me check with the Product Management Team. I will share your email with them.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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3 REPLIES 3

‎01-21-2026 07:30 AM

HP Recommended

Hello @MarkNX ,

 

Welcome to the HP Poly community.

 

Let me check with the Product Management Team. I will share your email with them.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-22-2026 09:53 AM

HP Recommended

Hello @MarkNX 

 

Did you receive my Private Message?

 

Best regards

 

Steffen

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-23-2026 02:32 AM

HP Recommended

Hello @SteffenBaierUK,

 

I have recieved your Private Message. Thank you, it was really helpful.

 

Best Regards

Mark

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