3600xl ps mfp question

[Mperk755]

I recently purchased a 3600xl ps mfp designjet printer, it has 2 rolls of paper, one is 30 inch wide, and the other is 36 inch wide, my question is this, when i go to print out a drawing, it does not select the proper size roll, it only uses one, my old printer would auto select which roll to use depending on the size of the blueprint, is there a way to make this printer do that. For instance, if i am printing a 24 x 36 print, it prints out on the 30 inch wide paper instead of the 36 wide, so it leaves a 6 inch blank spot along the edge, any help would be great, thank you.

[D Hook]

User manual:

http://h10032.www1.hp.com/ctg/Manual/c06367313.pdf

Hopefully this is what you're looking for.

Paper page 54:  "Advantages of Multi-Roll Printer". 

Advantages of a multiroll printer

A multiroll printer can be useful in several diƫerent ways:
● The printer can automatically switch between diƫerent paper types according to your needs.
● The printer can automatically switch between diƫerent paper widths according to your needs. This enables
you to save paper by printing smaller images on narrower paper.
● If you load two identical rolls into the printer, you can leave it printing unattended for a long time, because
it can switch from one roll to the other automatically when the ƭrst is exhausted. See Unattended printing/
overnight printing on page 86.
The current status of both rolls is shown on the front panel if you tap .
NOTE: If a paper type is protected from use, it can be printed on only when it is explicitly speciƭed in the job.
See Protect a paper type on page 86.
NOTE: If you use a paper not supported by your printer, you may ƭnd that automatic switching is disabled, in
which case jobs sent to the standby roll are put on hold until the roll is manually unloaded.
NOTE: When you print from a USB flash drive, multiroll printing is considerably simpliƭed: either you specify
manually which roll you want to use, or you can select Save paper, in which case the printer chooses the
narrowest roll on which the print will ƭt. You cannot specify the paper type.
How the printer allocates jobs to paper rolls
When you submit a print job from the printer driver, you can specify (using the Paper type or Type is option) that
you want it to be printed on a particular paper type; you can even specify (using the Paper source, Source is or
Paper Feed option) that you want it to be printed on a particular roll (1 or 2). The printer will try to satisfy these
requirements, and it will also look for a paper roll large enough to print the image without clipping.
● If both rolls are suitable for the job, the roll will be chosen according to the roll switching policy. See Roll
policies on page 96.
● If just one of the rolls is suitable for the job, it will be printed on that roll.
● If neither roll is suitable for the job, it will be put on hold for paper, or printed on an unsuitable roll,
depending on the paper mismatch action. See Solve paper mismatch on page 97.
The printer driver for Windows will tell you which paper types and widths are currently loaded in the printer, and
on which rolls.
Here are some settings that may be used in typical situations.
NOTE: The Paper settings are in the printer driver; the Roll switching policy is set in the front panel.
● With diƫerent paper types loaded:
– Paper types: select the paper type you require
– Paper source: Use printer settings
– Roll switching policy: doesn't matter
● With diƫerent paper widths loaded:
ENWW Advantages of a multiroll printer 55
– Paper type: Use printer settings
– Paper source: Use printer settings
– Roll switching policy: Minimize paper waste
TIP: You can also save paper in some cases by rotating or nesting your images. See Use paper
economically on page 83.
● With identical rolls loaded:
– Paper type: Use printer settings
– Paper source: Use printer settings
– Roll switching policy: Minimize roll changes

[Mperk755]

I have it on those settings, i am using hp click as my mode to send prints, is this why it is not working correctly?

[D Hook]

Could be.  Have you tried another method?

There's a sentence in there about using a USB stick.  It won't do the auto swap when using that, is the way I read it.  Maybe the HP click treats it the same?  

Have you had success printing directly from you computer to the printer?

[Mperk755]

yes it seems to work okay if i just print from adobe?