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‎02-23-2021 11:14 AM

HP Recommended
Product: Example: Pavilion 6530Designjet 510
Operating System: Microsoft Windows 10 (64-bit)

I just bought some printheads from an online vendor. The boxes look ancient and have dates of 2002. Aren't these too old to be 'new'? They are pricey, so I don't want to use antique printheads. What is the purpose of the date? Thanks!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2021 12:23 PM

HP Recommended

They are likely old, will work but you have no warranty from HP on them if they are expired. Expired heads should sell for af least half of new price. If you paid anywhere near retail, return them.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1

‎02-23-2021 12:23 PM

HP Recommended

They are likely old, will work but you have no warranty from HP on them if they are expired. Expired heads should sell for af least half of new price. If you paid anywhere near retail, return them.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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