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‎04-20-2021 11:30 AM - last edited on ‎05-19-2021 07:48 AM by HP Administrator

HP Recommended
Product: 7110
Operating System: Microsoft Windows 10 (64-bit)

Hello

I use HP 7110 A3 inject pronter with latest software and Win 10 64bit also up to date. After printer end to print some A3 page in the queue this document still exist. This just printed document has status "printing" and HP dont start to print next pages. Even If I wait one hour or more, noting happen. The only way is to delete printer in windows 10 , reset printer and instal printer againg. Then pritner queue is empty, after printing  one pageI need to reinstal prinetr again. Somebody check my HP and problem is rather on PC, few month ago I have the same problem and reinstal system and everything start to work. Now problem return. I cant reinstal windows every few months. Mayby it is problem with some Windows updates . Mayby some HP software updates make this problem. My Hp is conected via ethenret cable. On router evrything looks ok with comunication. Somebode has Idea whot can help ?

Best Regards

Category:
1 REPLY 1

‎04-21-2021 12:24 PM

HP Recommended

Try turning off the bi-directional communication on the on the driver to see if that resolves the problem. Sometimes the driver does not receive proper notification from the printer that the job has completed. With Bi-directional turned off the driver will just assume that the job has finished.

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