cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Bartek158
New member
1 0 0 0
Message 1 of 2
176
Flag Post

7110 after pritnig printer are still in "page print status" and have just printed document in queue

HP Recommended
7110
Microsoft Windows 10 (64-bit)

Hello

I use HP 7110 A3 inject pronter with latest software and Win 10 64bit also up to date. After printer end to print some A3 page in the queue this document still exist. This just printed document has status "printing" and HP dont start to print next pages. Even If I wait one hour or more, noting happen. The only way is to delete printer in windows 10 , reset printer and instal printer againg. Then pritner queue is empty, after printing  one pageI need to reinstal prinetr again. Somebody check my HP and problem is rather on PC, few month ago I have the same problem and reinstal system and everything start to work. Now problem return. I cant reinstal windows every few months. Mayby it is problem with some Windows updates . Mayby some HP software updates make this problem. My Hp is conected via ethenret cable. On router evrything looks ok with comunication. Somebode has Idea whot can help ?

Best Regards

1 REPLY 1
Repairatrooper
Level 13
Level 13
10,409 10,247 1,060 3,111
Message 2 of 2
Flag Post
HP Recommended

Try turning off the bi-directional communication on the on the driver to see if that resolves the problem. Sometimes the driver does not receive proper notification from the printer that the job has completed. With Bi-directional turned off the driver will just assume that the job has finished.

Repairatrooper_0-1619029472237.png

 

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation