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paulomancha
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Message 1 of 2
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8:11 error code

HP Recommended
hp designjet 2300
macOS 10.14 Mojave

hi everyone

i recently got a printer on a storage auction but when I turn it on it say initializing for a couple minutes then give me error 8:11

I read other descriptions about similar problems but it does not work with mine

when I turn on no lights turn on the motherboard where the HDD is but is I remove it and reestall it the number one comes on for a couple seconds then turn off

any suggestions?

thanks

 

1 REPLY 1
Jorge70
Level 4
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Message 2 of 2
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HP Recommended

Hi.

You most to do internal check to power supply, electronic module and formatter. Download service manual. Entry to service menu and following the procedure. If any part failed then change it. When You change any part You have to run some adjust. 

If all part that You have to check pass troubleshoot then restart the printer and maybe the error disappear. If the error display again then You have to change the Formatter.

 

Best regard.

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