cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
baleygamespot
New member
1 0 0 0
Message 1 of 2
1,272
Flag Post

81:01 possible paper jam In Hp designjet T610

‎12-20-2019 09:42 AM - edited ‎12-21-2019 02:42 AM

HP Recommended
Product: Hp Designjet T610
Operating System: Microsoft Windows 7 (64-bit)

the carriage Moving Freely

Done Steps: Cleaned Tube Rail, Belt, Encoder Trip, Rod, Starwheel, Cutter Rail i have also change the Scan Axis Motor but Same error  

i have also posted below Video and pictures Service StationService StationBack side PrintmechBack side PrintmechRight SideRight SideLift SideLift SideErrorErrorFrontFront

1 REPLY 1
Repairatrooper
Level 13
Level 13
8,608 8,506 891 2,602
Message 2 of 2
Flag Post

‎12-21-2019 01:06 AM

HP Recommended

I see a service document on the partner support page that states a certain range of serial numbers may have this error and the cause if a bad main PCA. There is a range of serial numbers that are affected, you will need to contact HP technical support to see if your serial number is affected   by this.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation