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‎12-20-2019 09:42 AM - edited ‎12-21-2019 02:42 AM

HP Recommended
Product: Hp Designjet T610
Operating System: Microsoft Windows 7 (64-bit)

the carriage Moving Freely

Done Steps: Cleaned Tube Rail, Belt, Encoder Trip, Rod, Starwheel, Cutter Rail i have also change the Scan Axis Motor but Same error  

i have also posted below Video and pictures Service StationService StationBack side PrintmechBack side PrintmechRight SideRight SideLift SideLift SideErrorErrorFrontFront

1 REPLY 1

‎12-21-2019 01:06 AM

HP Recommended

I see a service document on the partner support page that states a certain range of serial numbers may have this error and the cause if a bad main PCA. There is a range of serial numbers that are affected, you will need to contact HP technical support to see if your serial number is affected   by this.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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