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Microsoft Windows 11

839A-6B28 error new HP T850

 

what is the error, it is not in the service manual.

1 REPLY 1
HP Recommended

Hi @kamrul2024 

 

When the error starts with 8, it is a firmware error.

 

Control-panel error messages - HP DesignJet T850/950 Printer | HP® Support

 

8XXX-XXXX

Internal FW error. Make sure that the printer firmware version is up to date and restart the printer.

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